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Stock Status Definitions:
The stock status of a product can be described
in one single value, or more than one values if the product
comes with variants that affect stock. For example you might
be selling a t-shirt that comes in 'Small'
and 'Large' and also
'White' and 'Black'.
These are variants that affect product stock: You might have
5 'Small-White' t-shirts and
10 'Small-Black' and you might
also have run out of all 'Large'
sizes. In this case the stock status will be defined separately
for each combination (Small-White,
Small-Black,
Large-White, Large-Black).
A product (or variant combination) can be "in stock"
if the stock number is greater than 0 or "out of stock"
if the stock number is 0.
You also have the option of allowing backorders on your store.
When backorders are allowed, products can be ordered even
when out of stock. This means that the stock number can be
negative, to reflect the real stock status. For example, if
the stock status of a product is -5, it means that 5 tokens
of the product are expected (have been ordered but are currently
out of stock).
The above is summarized in the following
table:
| For products
or variant combinations with: |
Stock
status is:
(backorders not allowed): |
Stock
status is:
(backorders allowed): |
| Stock
number > 0 |
In stock |
In stock |
| Stock
number <= 0 |
Out of
stock |
Backorders allowed |
'Combination
not available'
(applies to products with variants that
affect stock only) |
Does
not exist |
Does
not exist |
| Figure:
Stock status definitions. |
Important
notes:
 When
a new product (or a new variant combination) is added, it's
stock number is automatically set to 9999 ("unlimited
stock")
Every
time an order is performed the stock number is reduced automatically.
The
following stock checks are performed during an order:
i. If a customer chooses
to order a combination that does not exist, a pop up window
appears informing them that the combination selected does
not exist.
ii. If backorders are
NOT allowed and a customer orders quantity larger that the
one available, a pop up window appears informing him/her about
the actual quantity available. The quantity in the cart is
also updated to the actual quantity in stock.
The above are also shown in the following table:
| For: |
Allow
to order?
(backorders not allowed) |
Allow
to order?
(backorders allowed) |
| Stock
number > 0 |
Yes, but quantity can not exceed
stock number |
Yes, any quantity |
| Stock
number <= 0 |
No |
Yes,
any quantity |
'Combination
not available'
(applies to products with variants that affect stock)
|
No |
No |
| Figure:
Permission to complete order based on the stock status. |
Stock status as shown on the storefront:
i. If a product has variants
that affect product stock, the stock status does not appear
on the product page, since it can be different for every combination
ii. If a product does
not have variants that affect the product stock, it's stock
status appears on the storefront as:
"In Stock" if stock > 0,
"Out of stock" if stock <= 0 and backorders
are not allowed
"Backorders allowed" if stock <= 0 and
backorders are allowed
The above is shown in the following table:
| For: |
Stock
status appears on the storefront as:
(backorders
not allowed) |
Stock
status appears on the storefront as:
(backorders allowed) |
| Products
without variants that
affect stock |
Stock
number > 0 |
In Stock |
In Stock |
| Stock
number <= 0 |
Out of
stock |
Backorders allowed |
| Products
with variants that
affect stock |
Stock
number > 0 |
|
|
| Stock
number <= 0 |
|
|
| Figure:
The stock status as it appears on the storefront product
pages |
Stock related
tabs:
Use the "Setup > General"
tab to enable/disable backorders:
Read more here
Use the "Catalog > Product Variants" tab to define
variant groups:
You can add new variant groups, and define whether these affect
the stock status of products.
For example "Size" might affect product stock but
"Guarantee" would probably not affect it.
Read more here
Use
the "Catalog > Add Product > Pricing" tab
to apply variants on your products:
Insert/delete variants for a product. You can also specify
the stock status (as long as you don't use variants that affect
product stock! If you do, set the stock using the stock tab)
Read more here
Use the "Stock" tab to edit
the product stock:
View/change the stock of products. Also
the stock of variant combinations for products with variants
that affect stock.
Read more here
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Online User Guide